BOI to launch online investor inquiry facility

MAKATI, Aug. 19 — The Bureau of Investments (BOI) is set to launch today its One Window Network or OWN project, a cloud based web portal and mobile application system that enables investors to lodge queries and concerns online, as well as access a databank of information related to business and investments.

The project also includes a system that can track and monitor the real time status of investor’s inquiry and concerns using personal computers or smart phones.

To promote full transparency and accountability, it is set to lodge all investment-related requirements, policies and procedures under one roof and will be able to fast track the resolution of investors’ issues and concerns through online coordination and facilitation.

OWN is part of the BOI’s transformation program not only to better serve its stakeholders but also to achieve its main goals of having a competitive business and investment environment in the country and  developing a more conducive atmosphere for industry development and global value chains.

OWN as an online investment facility will deploy a more efficient content management system in the digital age. The system design and development of OWN’s web application is expected to ensure user or customer friendly response by using the latest cloud applications. The BOI Investment Action Center (IAC) has been designated as fully responsible for maintaining the web application.

It is part of the BOI’s transformation program not only to better serve its stakeholders but also to achieve its main goals of having a competitive business and investment environment in the country and developing a more conducive atmosphere for industry development and global value chains.

The agency is committed to ensuring that investment applications and issue and concerns are efficiently addressed by all stakeholders. With the soft launch of OWN, it has redoubled its efforts to strengthen its Information and Technology platforms and systems to provide accurate, relevant and timely information to its stakeholders.

As soon as it is formally in place, OWN hopes to generate the necessary mileage with timely and highly impactful services that are at par with international standards of investor awareness and facilitation.

OWN was conceptualized by BOI Investment Assistance Service (IAS) and developed with the close collaboration of the University of the Philippines’ Information and Telecommunications Development Center (UP-ITDC). (BOI)